844-643-0215

Privacy Policy

Last updated: May 31, 2026

Dacor Appliance Support (“Dacor Appliance Support,” “we,” “us,” or “our”) respects your privacy. This policy explains what we collect through dacorappliancesupport.com and related communications, how we use it, and the choices you have. If you do not agree, please do not submit personal information through our site or by phone.

1. Information we collect

We collect information you choose to give us and limited technical data automatically:

  • Contact and scheduling details: name, phone number, email, service address, and preferred appointment windows.
  • Service context: appliance brand and type, symptoms, photos you send, and notes from technicians or staff.
  • Payment-related records: billing information processed by our payment partners—we do not store full card numbers on our web server.
  • Device and usage data: IP address, browser type, pages viewed, and approximate region derived from network data (for security and analytics).
  • SMS program data: mobile number, opt-in/out status, and message logs needed to comply with carrier and legal requirements.

2. How we use information

We use personal information to:

  • Schedule, perform, and follow up on appliance service
  • Send transactional texts or emails (appointments, reminders, receipts) and, where permitted, marketing you have opted into
  • Improve our website, staffing, and customer experience
  • Detect fraud, abuse, or security issues
  • Meet legal, tax, and regulatory obligations

3. How we share information

We do not sell your personal information. We may share it with:

  • Technicians and dispatch partners who need details to complete your service
  • IT, hosting, analytics, and communications vendors bound by confidentiality and processing agreements
  • Payment processors to charge for completed work
  • Professional advisers or authorities when required by law or to protect rights and safety

4. Cookies and similar technologies

We use cookies and similar tools to remember preferences, measure traffic, and support advertising or remarketing where enabled. You can control cookies through your browser; blocking some cookies may limit site features.

5. Analytics

We may use analytics services (such as Google Analytics) to understand how visitors use our site. Those providers process data under their own policies; you can use browser controls or industry opt-out tools where available.

6. Retention

We keep information only as long as needed for the purposes above, including satisfying warranty, tax, and dispute-resolution needs, unless a longer period is required by law.

7. Your choices

Depending on where you live, you may have rights to access, correct, delete, or restrict certain processing, or to opt out of certain sales or targeted advertising (where “sale” is defined by law). To exercise rights, contact us:

  • Phone: 844-643-0215

8. Children

Our services are not directed to children under 16, and we do not knowingly collect their personal information.

9. Security

We use reasonable administrative and technical safeguards to protect personal information. No online transmission is completely secure; you share information at your own risk beyond what we can reasonably control.

10. Changes

We may update this Privacy Policy from time to time. The “Last updated” date reflects the current version. Material changes may be highlighted on our site or by email where appropriate.

11. Contact us

Questions about this policy or our data practices:

Dacor Appliance Support
Phone: 844-643-0215